Question 1

Why pay $27 when I can write my own follow-ups?

Accepted Answer

You absolutely can — if you enjoy drafting every text, voicemail, and email from scratch while a $3,800 estimate sits cold. The kit is 19 templates proven across HVAC, plumbing, electrical, roofing, landscaping, and pest control, plus a tracker that tells you when to send each one. You swap in your shop name and go. Most owners recover the $27 the first time one stale quote comes back to life.

Question 2

Will these actually work for my specific trade or my size of job?

Accepted Answer

The kit is built for any home service business that sends written estimates and loses too many of them to silence — HVAC, plumbing, roofing, landscaping, pest control, electrical, and anything in between. The wording works for small ticket repairs, mid ticket replacements, and big ticket jobs up to five figures, because the follow-up logic is the same regardless of dollar size: re-open the conversation before the homeowner talks themselves out of it.

Question 3

Is this spammy or will it hurt my reputation?

Accepted Answer

The opposite — these are low-pressure, high-timing touches designed to feel like a real human checking in. No hard sells, no all-caps urgency, no "BUY NOW" lines. Each template names a question the homeowner was probably already going to ask (permit date, warranty card, deferred work, utility rebate) and answers it. You sound more professional, not more desperate.

Question 4

How fast can I have the first one sent today?

Accepted Answer

Within minutes of buying. The kit is an instant download — PDF and Google Doc — so you pull it up on your phone, find the template that matches the situation in front of you, swap in the homeowner name, and hit send. Two of the templates (the day-3 voicemail and the post-service thank-you) are reproducible from memory after the first read-through.

Question 5

What's the refund / guarantee policy?

Accepted Answer

The kit is sold through Gumroad, which has a standard refund window covered by their buyer protection policy. If it isn't a fit for your business, request a refund through Gumroad using your receipt. If you have a question about what is or isn't covered, email us at the address below and we'll sort it out before you have to ask Gumroad.

Question 6

What if the customer already said no?

Accepted Answer

Not every "no" is final — plenty of homeowners say no because they got busy, not because they picked someone else. The kit includes a "soft re-engage" sequence (one text, one voicemail, one short email) designed for the 60-to-120-day window after a polite no, when the original problem tends to come back around. The wording acknowledges the prior "no" up front so you never sound like you forgot they declined.

Question 7

Will I sound like every other contractor using this?

Accepted Answer

No two shops send it the same way. The templates are skeletons — your shop name, the homeowner's first name, and a sentence or two of context you add yourself. The voice reads like a contractor, not a marketing template; you keep the parts that are yours (the way you sign off, the callback hours, the credit-card-on-file flow) and the kit fills in the parts you used to stall on. Two shops in the same trade using the same kit sound about as similar as two shops using the same ladder.

Questions buyers ask before pulling the trigger on $27

Questions about the Follow-Up Kit

10 texts, 5 voicemails, 3 emails, the objection cheat sheet, plus the Open Quote Tracker.